Terms of service
v2.1.0
July 10, 2025
Last updated: 10 July 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions", "Terms of service") carefully before using the CatDoes website, mobile applications, or any other products or services provided by CatDoes (collectively, the "Service"). These Terms govern the relationship between you ("you", "your", or the "User") and CatDoes ("catdoes.com", "the Company", "we", "us", or "our").
By accessing or using any part of the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of the Terms, you must not access or use the Service.
1. Definitions
"Site" – The CatDoes.com website, including any subdomains and web pages operated or controlled by CatDoes.
"Credits" (also marketed on the Site as "Exec Credits") – Pre‑purchased units that allow you to generate content or perform other metered operations on the Service.
"Subscription" or "Subscription Plan" – A recurring payment agreement under which you are billed automatically at the start of each billing cycle in exchange for an allocated quantity of Exec Credits and/or access to specific features of the Service during that cycle.
"Output" – Any text, image, code, or other material generated by the Service’s artificial‑intelligence models in response to a prompt submitted by a User.
"Feedback" – Suggestions, ideas, or other information provided by you relating to the Service.
"Supabase Integration" – An optional feature that enables the Service to interact with a User‑controlled Supabase project or database instance.
2. Acknowledgment of AI‑Specific Characteristics
Experimental Technology. CatDoes uses large‑language‑model (LLM) and other generative‑AI technology that is inherently probabilistic and may occasionally produce inaccurate, unexpected, or offensive Output.
No Guaranteed Performance. The quality, accuracy, and stability of Output can vary with prompt wording, model updates, and system load. Variations in Output quality or style—including cases where the Output does not meet your subjective expectations—do not constitute a defect in the Service.
User Review Required. You are solely responsible for reviewing, verifying, and, where necessary, editing Output before relying on it or publishing it.
Usage of Credits. Credits are deducted once a request is processed, regardless of the perceived utility of the resulting Output.
3. User Accounts
When you create an account you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms and may result in immediate termination of your account. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with Our Service or a Third-Party Social Media Service. CatDoes does not bear any liability for the same.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene.
4. Service Credits
Purchasing Credits. Certain features of the Service require the purchase of Credits. Prices and packages are described on the website at the time of purchase.
Non‑Transferable and Non‑Refundable Once Used. Credits are personal to your account and cannot be resold, transferred, or refunded once consumed.
Expiration. Unless otherwise specified at the point of sale, Credits expire 12 months after the purchase date.
Free‑Trial or Promotional Credits. Complimentary Credits have no cash value, may expire sooner than paid Credits, and may be revoked at any time at our sole discretion.
5. Copyright Policy
Intellectual Property Infringement
All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are the exclusive property of CatDoes and are protected by international copyright, trademark, and other intellectual property laws.
DIGITAL MILLENNIUM COPYRIGHT ACT
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.
A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
Your address, telephone number, and email address.
A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.
You can contact our copyright agent via email at [email protected]. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removing the challenged content from the Service.
6. Intellectual Property
The Service and its original content (excluding Content provided by you or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
7. Your Feedback to Us
You assign all rights, title, and interest in any Feedback You provide to the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right, and license to use, reproduce, disclose, sublicense, distribute, modify, and exploit such Feedback without restriction.
8. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
9. Termination
We may terminate or suspend your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.
Upon termination, your right to use the Service will cease immediately. If you wish to terminate your Account, you may simply discontinue using the Service.
10. Limitation of Liability
To the fullest extent permitted by applicable law, CatDoes’s total aggregate liability for any claim arising out of or relating to the Service—including claims based on inaccurate, incomplete, or otherwise unsatisfactory AI Output—will not exceed the greater of:
(a) the total amount you paid to CatDoes for the Service during the twelve (12) months immediately preceding the event giving rise to the claim; or
(b) one hundred U.S. dollars (USD 100) if you have not made any payments.
This limitation applies regardless of the legal theory on which the claim is based (whether contract, tort, statute, or otherwise) and even if CatDoes or its suppliers have been advised of the possibility of such damages.
11. "AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
12. Governing Law and Dispute Resolution
The laws of Germany, excluding its conflicts of law rules, shall govern these Terms and your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
13. Supabase Integration Security Disclaimer
13.1 No Automated Security
The Supabase Integration is provided solely as an optional convenience feature. You are entirely responsible for reviewing, configuring, and deploying the integration in a secure manner appropriate to your environment, including but not limited to authentication, authorization, network security, rate limiting, key management, and data‑access controls. CatDoes does not automatically audit or harden your Supabase configuration.
13.2 No Liability for Breaches
CatDoes disclaims all liability for any unauthorized access, data breach, data loss, service interruption, security incident, or attempted or successful hack arising from, or related to, your use or misconfiguration of the Supabase Integration. You acknowledge and agree that you assume all risk associated with connecting the Service to Supabase or any other third‑party infrastructure.
13.3 Indemnification
You agree to indemnify, defend, and hold harmless CatDoes, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your implementation or use of the Supabase Integration.
13.4 Third‑Party Terms
Your use of Supabase is subject to Supabase’s own terms of service and privacy policy. CatDoes is not a party to, nor responsible for, your compliance with those terms.
14. Return & Refund Policy
The following policy applies to all purchases made through CatDoes.
14.1. Eligibility for Refunds
A full or partial refund may be issued only if all of the following conditions are met:
Platform Fault: A verifiable technical failure that is solely attributable to CatDoes renders the Service completely inaccessible to you for a continuous period exceeding 48 hours and prevents the consumption of unused Credits.
Unused Credits: No more than 10% of the Credits included in the relevant purchase have been consumed. Credits that have been deducted—even if the resulting Output is unsatisfactory—are deemed used.
Timely Request: The refund request is submitted within 14 calendar days of the original payment date.
14.2. Non‑Refundable Cases
Refunds will not be granted under any of the following circumstances:
Exhausted or Mostly Used Credits: If more than 10% of the purchased Credits have been consumed.
Output Quality or Performance: Any dissatisfaction with, or subjective assessment of, the content, style, quality, accuracy, completeness, relevance, or stability of AI‑generated Output—including, without limitation, claims that the agent is unreliable, hallucinating, ignoring instructions, producing offensive material, or otherwise failing to meet your expectations.
Expectation Mismatch: Requests for deterministic or perfectly reliable Output, or for features not explicitly included in the purchased plan.
Third‑Party Causes: Issues arising from your own hardware, internet connectivity, third‑party software, or integrations not provided by CatDoes.
Change of Mind / Inactivity: Decisions to discontinue use of the Service or failure to utilize Credits during the subscription or validity period.
Breach of Terms: Requests arising after a suspension or termination of your account for violation of these Terms.
14.3. Refund Procedure
Submit Request: Email [email protected] with your order ID, payment receipt, and a detailed explanation of the qualifying technical failure.
Investigation: Our support team will acknowledge your request within 3 business days and may require additional information or diagnostic steps.
Decision: We will issue a written decision within 7 business days of receiving all required information.
Payment Method: Approved refunds will be returned to the original payment method within 7–10 business days.
14.4. Chargebacks
Initiating a chargeback without first following the refund procedure above constitutes a material breach of these Terms and may result in immediate account suspension.
15. Changes to These Terms
We may update or modify these Terms at any time, effective immediately upon posting the revised version on our website (or on a later date specified in that posting). We are not obligated to provide you with prior notice of such changes. It is your responsibility to review the Terms periodically. Your continued access to or use of the Service after the effective date of any change constitutes your acceptance of the revised Terms.
Contact
Questions about this policy may be sent to [email protected].